Covid-19 outbreak sees multinational indefinitely shut down centre that had been processing Centrelink calls
Multinational outsourcing giant Serco gave staff at a Melbourne call centre just 24 hours’ notice before standing them down without pay indefinitely because of a Covid-19 outbreak, after they had spent months helping Australia’s surging numbers of unemployed.
The outbreak forced the closure on Monday of the Mill Park call centre in Melbourne, which helps fulfil the company’s Centrelink call centre contract with Services Australia.
Continue reading…Covid-19 outbreak sees multinational indefinitely shut down centre that had been processing Centrelink calls Multinational outsourcing giant Serco gave staff at a Melbourne call centre just 24 hours’ notice before standing them down without pay indefinitely because of a Covid-19 outbreak, after they had spent months helping Australia’s surging numbers of unemployed.The outbreak forced the closure on Monday of the Mill Park call centre in Melbourne, which helps fulfil the company’s Centrelink call centre contract with Services Australia. Continue reading…